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Client Services Technical Specialist - Level 1 (Old Montreal)
at Jobs in Montreal in Montreal
Medical Software User Support ( Please note: This is not an IT or Server Support position)
We are at the forefront of technological advances and our goal is to create and market the best products and services for our clients. Our company culture is truly dynamic; fostering personal growth and intellectual stimulation. Our collaborative environment encourages knowledge sharing and our team continues to grow through the addition of those who are energetic, have a positive attitude towards teamwork, and who are committed to the overall productivity of the organization.
Primary Responsibilities:
• Handle incoming calls from our customers
• Document the problems encountered by our customers.
• Establish and maintain excellent client relationships
• Periodically follow up with clients.
Technical Competencies:
• Knowledge of the Windows environment, Internet, and Microsoft Office tools.
• Knowledge of Microsoft CRM Dynamics an asset.
General Competencies:
• Perfectly bilingual.
• Excellent communication skills (oral and written).
• Positive attitude, tactful, able to multi-task, autonomous, and able to work in a team.
• Knowledge of the healthcare sector.
hr@purkinje.com
Published at 25-09-2011
Viewed: 72 times
Viewed: 72 times
