This job ad has been posted over 40 days ago...
1
applicant
Guest Service Specialist wanted (CorporateStays.com)
at Jobs in Montreal in Montreal
CorporateStays.com is a dynamic company specializing in executive housing, offering high-end serviced apartments to Corporate clients. We strive to maintain our industry leading position across Canada and Central America by providing the most cost efficient solutions that ensure a smooth transition when a temporary or permanent move is required. We maximize the guest experience by offering the most complete service solution and exclusive collection of apartment rentals in our regions. Our portfolio of rental properties features the best quality suites in corporate housing. By partnering with industry specialists, HR, GMS, governmental entities and other stakeholders, we respond quickly and accurately to the housing requirements of the global relocation process. We work very closely with our Guests, Corporate Accounts & Partners in order to ensure that we maximize their business, leisure, social and cultural experiences.
CorporateStays.com is seeking to expand our team. We are currently looking for Guest Services agent.
We are looking for a highly motivated, person who will assist in the daily operations for our furnished apartments. This is a full-time position. However, the location is downtown and a car and a valid driving licence are necessary to work.
Your mission is to assist clients during their check-in and check-out, satisfying their needs and assist them during their stay.
Objective: To provide Outstanding Service to our guest according to CorporateStays'standards while exceeding their expectations.
Responsibilities:
• To provide and display excellent guest service skills, to CorporateStays' standards
• To provide superior guest service upon check-in and checkout of each guest
• To respond to guest problems in a timely and professional manner
• To Operate Property Management Software
• To answer by email and or by telephone to guests' requests, inquiries
• To respond to guest concerns and solicit guest feedback
• To provide guest safety/security by ensuring confidentiality of guest information, handling guest apartment keys
• To maintain guest accounts
• To participate in the daily pre-shift meetings
• Other duties, as assigned
PROFILE
• Excellent interpersonal, communication and customer service skills.
• Computer proficiency with Word, Excel, Gmail
• Service-oriented with problem solving and decision making skills
• Professional detail-oriented and works well in a fast-paced environment
• Must be bilingual - Additional language - Spanish is an asset
• High school graduation diploma required
• Ability to work a variety of shifts, days
• Ability to multi-task and prioritize
This is a real opportunity for a candidate who wishes to invest in his/her full development in a new and growing company with lots of potential for career development.
ONLY WAY TO APPLY:
http://corporatestays.theresumator.com/apply/QRoKTB/Guest-Service-Specialist.html
CorporateStays.com is seeking to expand our team. We are currently looking for Guest Services agent.
We are looking for a highly motivated, person who will assist in the daily operations for our furnished apartments. This is a full-time position. However, the location is downtown and a car and a valid driving licence are necessary to work.
Your mission is to assist clients during their check-in and check-out, satisfying their needs and assist them during their stay.
Objective: To provide Outstanding Service to our guest according to CorporateStays'standards while exceeding their expectations.
Responsibilities:
• To provide and display excellent guest service skills, to CorporateStays' standards
• To provide superior guest service upon check-in and checkout of each guest
• To respond to guest problems in a timely and professional manner
• To Operate Property Management Software
• To answer by email and or by telephone to guests' requests, inquiries
• To respond to guest concerns and solicit guest feedback
• To provide guest safety/security by ensuring confidentiality of guest information, handling guest apartment keys
• To maintain guest accounts
• To participate in the daily pre-shift meetings
• Other duties, as assigned
PROFILE
• Excellent interpersonal, communication and customer service skills.
• Computer proficiency with Word, Excel, Gmail
• Service-oriented with problem solving and decision making skills
• Professional detail-oriented and works well in a fast-paced environment
• Must be bilingual - Additional language - Spanish is an asset
• High school graduation diploma required
• Ability to work a variety of shifts, days
• Ability to multi-task and prioritize
This is a real opportunity for a candidate who wishes to invest in his/her full development in a new and growing company with lots of potential for career development.
ONLY WAY TO APPLY:
http://corporatestays.theresumator.com/apply/QRoKTB/Guest-Service-Specialist.html
Published at 10-12-2011
Viewed: 91 times
Viewed: 91 times
