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Customer Service Representative (Kahnawake, QC.,)
at Human Resources in Kahnawake, QC.,)
Customer Service Representative
We are looking for exceptional reps that have a passion for customer service. From phone support to e-mails and Live Chat our reps perform, but never forget to have fun at work. Our motto is "professional, but not corporate!¨. We are a fast growing company with an exciting future. We offer our staff ongoing training and career development. An avid interest in sports and online gaming is always welcome here. Keen to know more? Apply to work at Morris Mohawk. Odds are, you're gonna love it!
About Morris Mohawk Gaming Group
Morris Mohawk Gaming Group is located on the Mohawk Territory of Kahnawake, part of the seven communities that make up the Mohawk Nation and is licensed to offer gaming services to users in North America. Morris Mohawk Gaming Group is led by noted Canadian sportsman and First Nations leader Alwyn Morris. The Bodog brand is operated for gaming in North America by Morris Mohawk Gaming Group under license. For more information please see www.MorrisMohawk.ca.
What you'll be doing:
Handle incoming calls in a mature and professional manner.
Respond to customer email inquires.
Address opportunities for potential sales.
Liaise with other departments to assist with customer inquiries.
Establish and maintain effective relationships with customers.
The ideal candidate:
Minimum High School Diploma.
1 year customer service experience, preferably in a call centre environment.
Proficient in Microsoft Office (Word, Excel and Outlook).
Typing speed 45 words per minute.
A flexible schedule to support our call centre operations (7 days a week ¡V 24 hours)
Strong English communication skills - verbal and written.
Demonstrated problem solving and analytical skills.
Effective interpersonal and organizational skills.
Adept at working effectively in a changing environment.
Strong listening and comprehension skills.
Team player.
Ability to multitask and detail-oriented.
Sports, Casino or Poker knowledge an asset.
To apply, send an email to tgauthier@morrismohawk.ca or check our website at www.MorrisMohawk.ca. Please include Customer Service Rep in the subject line of your e-mail response.
No phone calls please. We thank you for your submission. Candidates selected for an interview will be contacted via e-mail. Please ensure that you have included your e-mail address on your resume. Thank you.
Published at 22-06-2009
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Viewed: 527 times
