This job ad has been posted over 40 days ago...
1
applicant
Technical Help Desk Agent (Level 1) (Montreal)
at Human Resources in Montreal
The Company:
Superclick develops markets and supports the Superclick Internet Management System (SIMS) in worldwide hospitality markets. Superclick provides hotels with a cost-effective Internet access and IP-based services utilizing high-speed DSL, CAT5 wiring and wireless technologies.
The Job:
Become part of our young, dynamic team providing top-quality technical and customer service to hotels and their customers across the globe! Your opportunities for advancement expand with our growth. Using our proprietary applications you will monitor, fix and troubleshoot more than 500 networks over the world. Our goal is 100% customer satisfaction and efficient problem resolution. Applying our state-of-the-art procedures you will fix, resolve or escalate unresolved cases to the level 2 team who will engage you in the resolution process. At Superclick, you are our most valued resource: we emphasize empowerment and schedule flexibility. We provide a fully paid 2-week training program.
The successful candidate will have a passion for customer service, is an excellent listener and has above average English communication skills - written & verbal; general knowledge in Networking, TCP/IP, Windows and MAC OS, E-mail clients, IP addresses, Net masks, diagnostic tools, Ethernet networks: switches, hubs. Wireless networks: access points, client configurations. Special consideration will be given to the candidates who can demonstrate discipline and organizational skills. Fluency speaking any of the following languages is a plus. (Spanish, Portuguese, German, Mandarin, Italian and French)
The Hours:
Full Time, Part-time evening shift
Transportation:
15 minutes bus ride from either Sauvé or St-Michel Metro and 20 minutes from the Henri-Bourassa Metro. Both the St-Michel and Fleury buses stop right at the corner of the building. Free Parking is available if you are traveling with an automobile.
Information:
Send c.v. to santiago@superclick.com.
For more information please visit: www.superclick.com
Superclick develops markets and supports the Superclick Internet Management System (SIMS) in worldwide hospitality markets. Superclick provides hotels with a cost-effective Internet access and IP-based services utilizing high-speed DSL, CAT5 wiring and wireless technologies.
The Job:
Become part of our young, dynamic team providing top-quality technical and customer service to hotels and their customers across the globe! Your opportunities for advancement expand with our growth. Using our proprietary applications you will monitor, fix and troubleshoot more than 500 networks over the world. Our goal is 100% customer satisfaction and efficient problem resolution. Applying our state-of-the-art procedures you will fix, resolve or escalate unresolved cases to the level 2 team who will engage you in the resolution process. At Superclick, you are our most valued resource: we emphasize empowerment and schedule flexibility. We provide a fully paid 2-week training program.
The successful candidate will have a passion for customer service, is an excellent listener and has above average English communication skills - written & verbal; general knowledge in Networking, TCP/IP, Windows and MAC OS, E-mail clients, IP addresses, Net masks, diagnostic tools, Ethernet networks: switches, hubs. Wireless networks: access points, client configurations. Special consideration will be given to the candidates who can demonstrate discipline and organizational skills. Fluency speaking any of the following languages is a plus. (Spanish, Portuguese, German, Mandarin, Italian and French)
The Hours:
Full Time, Part-time evening shift
Transportation:
15 minutes bus ride from either Sauvé or St-Michel Metro and 20 minutes from the Henri-Bourassa Metro. Both the St-Michel and Fleury buses stop right at the corner of the building. Free Parking is available if you are traveling with an automobile.
Information:
Send c.v. to santiago@superclick.com.
For more information please visit: www.superclick.com
Published at 28-07-2009
Viewed: 209 times
Viewed: 209 times
