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applicant
Customer Support Specialist (Help Desk) (Montreal)
at Human Resources in Montreal
Pivotal Payments is currently seeking Customer Support Specialist (Help Desk) whose responsibilities will include:
•Answering inbound customer service related calls
•Providing technical support for POS interac terminals and other Pivotal Payments products
•Ensure timely and effective resolution of any customer request
•Client Loyalty
SKILLS:
•Strong interpersonal skills are key to success
•Ability to be tactful, maintain confidences and foster an ethical working environment
•Proven ability to work with grace under pressure in a dynamic team environment
•Very good knowledge of MS Office
•Strong written and verbal communication skills
•Ability to work in both French and English is essential
WE OFFER:
•Permanent Full Time positions, 37.5hrs/week
•Base salary at $14.00/hour
•Must be available: Monday to Friday 8:00am to 9:00pm, Weekends: 9:00am to 6:30pm
•Career growth with continuous industry paid training
•Management Team provides efficient and effective mentoring and coaching tools
•A full range of benefits
•Great office environment, located downtown, Near McGill metro
Interested candidates should forward their resume in confidence to career@pivotalpayments.ca or by fax at (514) 227-8541.
•Answering inbound customer service related calls
•Providing technical support for POS interac terminals and other Pivotal Payments products
•Ensure timely and effective resolution of any customer request
•Client Loyalty
SKILLS:
•Strong interpersonal skills are key to success
•Ability to be tactful, maintain confidences and foster an ethical working environment
•Proven ability to work with grace under pressure in a dynamic team environment
•Very good knowledge of MS Office
•Strong written and verbal communication skills
•Ability to work in both French and English is essential
WE OFFER:
•Permanent Full Time positions, 37.5hrs/week
•Base salary at $14.00/hour
•Must be available: Monday to Friday 8:00am to 9:00pm, Weekends: 9:00am to 6:30pm
•Career growth with continuous industry paid training
•Management Team provides efficient and effective mentoring and coaching tools
•A full range of benefits
•Great office environment, located downtown, Near McGill metro
Interested candidates should forward their resume in confidence to career@pivotalpayments.ca or by fax at (514) 227-8541.
Published at 29-09-2009
Viewed: 144 times
Viewed: 144 times
