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applicants
Customer Service Representative (Ville Saint-Laurent, Quebec)
at Human Resources in Montreal
We are looking for friendly, enthusiastic, detail-oriented individuals to join our Customer Service/Sales Team. If you are a highly autonomous individual who enjoys the challenge of building relationships, meeting deadlines and fixing problems, send us your resume.
The main purpose of this position is to provide exceptional customer service to clients by ensuring quality responses to the overflow of incoming calls. The CSR will provide sales support to the Canadian Sales team, focusing on resolving issues, checking on backorders and ensuring complete customer satisfaction. Customers are small to medium sized businesses, with the contact person being the pharmacist.
JOB DUTIES:
„« Sales Reps¡¦ Support
„X Support the inside and outside Sales team with their customers¡¦ requests and orders when they are not available
„X Place orders, research pricing requests, MSDS and CofA requests
„X Open new accounts
„X Update client information and licenses
„X Process drop shipments
„« Return Merchandise Authorization (RMA)
„X Get required information to create the RMAs
„X Receive approval and schedule UPS pick-up
„« Process Orders for Canadian Wholesalers
„X Process orders for wholesalers
„X Keep contact with the wholesalers, resolve problems and discrepancies
„« Reception coverage during breaks
„« Other duties that may be called upon
QUALIFICATIONS:
„X College Diploma and a minimum of one (1) to four (4) years of experience in customer service
„X Fluent English & French language skills is required
„X Good command of MS Office Suite.
„X Excellent communication skills
„X Autonomous, accountable and customer-oriented
„X Good telephone mannerism, self-motivated, team player
„X Available Shifts: 8am to 5pm
If you feel that you have the skills required for this position, apply now by sending your resume to hr@medisca.com
Fax : 514-333-9291
Phone: 514-333-9291 514-333-9291
We thank all applicants for their interest, however, only candidates to be interviewed will be contacted.
The main purpose of this position is to provide exceptional customer service to clients by ensuring quality responses to the overflow of incoming calls. The CSR will provide sales support to the Canadian Sales team, focusing on resolving issues, checking on backorders and ensuring complete customer satisfaction. Customers are small to medium sized businesses, with the contact person being the pharmacist.
JOB DUTIES:
„« Sales Reps¡¦ Support
„X Support the inside and outside Sales team with their customers¡¦ requests and orders when they are not available
„X Place orders, research pricing requests, MSDS and CofA requests
„X Open new accounts
„X Update client information and licenses
„X Process drop shipments
„« Return Merchandise Authorization (RMA)
„X Get required information to create the RMAs
„X Receive approval and schedule UPS pick-up
„« Process Orders for Canadian Wholesalers
„X Process orders for wholesalers
„X Keep contact with the wholesalers, resolve problems and discrepancies
„« Reception coverage during breaks
„« Other duties that may be called upon
QUALIFICATIONS:
„X College Diploma and a minimum of one (1) to four (4) years of experience in customer service
„X Fluent English & French language skills is required
„X Good command of MS Office Suite.
„X Excellent communication skills
„X Autonomous, accountable and customer-oriented
„X Good telephone mannerism, self-motivated, team player
„X Available Shifts: 8am to 5pm
If you feel that you have the skills required for this position, apply now by sending your resume to hr@medisca.com
Fax : 514-333-9291
Phone: 514-333-9291 514-333-9291
We thank all applicants for their interest, however, only candidates to be interviewed will be contacted.
Published at 08-02-2010
Viewed: 135 times
Viewed: 135 times
