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Italian Help Desk Analyst (Montreal, downtown)
at Human Resources in Montreal Downt
If you or someone you know is passionate about information technology and customer service then the Montreal Solutions Center is the place for you. We do offer various job opportunities, full time or part time positions, competitive benefits, flexible work schedule, a friendly environment with employee lounges and game rooms, paid training programs that would allow you to enhance your skills, a growing environment, and a job location that is accessible by Metro as we are conveniently located in downtown Montreal.
Currently, we are recruiting for an ITALIAN HELP DESK ANALYST:
As a Help Desk Analyst you will be responsible for providing technical support for the resolution or escalation of desktop/workgroup related problems; provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation, including setup, installation, and configuration of desktop hardware and software.
Requirements:
• A minimum of 1 year previous help desk support and/or customer service experience
• General knowledge of hardware and software components
• General knowledge of broadband and internet-based applications
• Strong problem solving skills
• Ability to apply strong verbal and written communication skills in English and Italian is mandatory
• You must be available to work a night shifts, starting time 2-3am
Additional Experience (Preferred but not required):
• Previous experience providing technical support for healthcare sciences customers including pharmaceutical companies, clinical trials sites, healthcare facilities.
• Call centre experience
Please submit your resume to msc_hr@ajilongsc.com. All salaries including incentives will be discussed in interview. Only candidates who are selected for an interview will be contacted. Thank-you for your interest.
Currently, we are recruiting for an ITALIAN HELP DESK ANALYST:
As a Help Desk Analyst you will be responsible for providing technical support for the resolution or escalation of desktop/workgroup related problems; provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation, including setup, installation, and configuration of desktop hardware and software.
Requirements:
• A minimum of 1 year previous help desk support and/or customer service experience
• General knowledge of hardware and software components
• General knowledge of broadband and internet-based applications
• Strong problem solving skills
• Ability to apply strong verbal and written communication skills in English and Italian is mandatory
• You must be available to work a night shifts, starting time 2-3am
Additional Experience (Preferred but not required):
• Previous experience providing technical support for healthcare sciences customers including pharmaceutical companies, clinical trials sites, healthcare facilities.
• Call centre experience
Please submit your resume to msc_hr@ajilongsc.com. All salaries including incentives will be discussed in interview. Only candidates who are selected for an interview will be contacted. Thank-you for your interest.
Published at 28-05-2009
Viewed: 171 times
Viewed: 171 times

