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full time Analyste, eBusiness - Web Usability and User Interface Design (Montréal)

at Human Resources in Montreal

Poste: Analyste, eBusiness - Web Usability and User Interface Design
Lieu: Montréal
Durée: 6 mois renouvelable
Début: Dès que possible - ASAP

Pour l'un de nos clients, nous sommes présentement à la recherche d'un Analyste, eBusiness - Web Usability and User Interface Design :

Description du Poste:

Core Purpose
• Reporting to the Manager, eBusiness, this person will be responsible for designing and improving the information architecture and the user interface for Client’s website and for Client agent applications, with the ultimate goal of increasing both internal customers’ and Client members’ satisfaction with the online channels

Key Functions
• Identify user requirements by researching and analyzing user needs, preferences, objectives, and working methods
• Design and improve the client's website information architecture by:
o studying the site concept, strategy, and target audience
o envisioning architectural scheme, information structure and features, functionality, and user-interface design
o sequencing and relating elements
o preparing storyboards
o creating user scenarios; preparing data models
o designing information structure, work-and dataflow, and navigation
o evaluating information representation
o conducting creative meetings

• Organize information by :
o creating visualizations of content
o translating user behavior into media structure and elements
o crafting interactive experiences; producing workflow diagrams, user scenarios, flowcharts, and storyboards; preparing interaction specifications, navigation rules, organization of information, and site maps
o coordinating with business, technology, visual, structural, editorial, cognitive, and brand strategists

• Ensure the seamless development and implementation of the information architecture:
o preparing paper and interactive prototypes and mockups including page layout and navigational elements
o coordinating with web team to integrate site concept, visual design, writing, interface, and navigational structure
o documenting structure and processes

Key Performance Indicators
• Increase internal customer, partner and members satisfaction

Required Skills and Competencies

This person requires a strong background in website information architecture and user interface design:
• University or professional college degree in a related field.
• More than 5 years work experience in senior or intermediate web information architecture / UI design positions.
• Strong understanding of interactive web-based applications
• Thorough understanding of web information architecture, usability, and design best practices.
• Expertise in current internet standards, WEB2.0
• Solid knowledge of HTML, XHTML/CSS, JavaScript, Ajax (hand-coding, as well as using authoring tools)
• Experience with digital imaging and illustration with Adobe Photoshop, Adobe Illustrator
• Knowledge and demonstrated experience with cross-browser and cross-platform issues (IE, Firefox, Safari, etc.)
• Attention to detail, customer-service orientation, and creativity in problem-solving.
• Ability to work in a team and to communicate effectively
• Thrives in a fast-moving, performance driven environment.
• Strong interpersonal, presentation and written skills.
• Experience in a web focused agency or as a member of a design team is a strong asset.
• Experience in loyalty program, travel related industries, or call centre operations an asset.
• Excellent English spoken and written.
• Functional French spoken and written, a minimum.

À PROPOS DE PROCOM
PROCOM est, par ordre d'importance, la quatrième société service conseil en informatique au Canada. Notre mission est d'aider nos clients à atteindre leurs objectifs en leur donnant accès à la meilleure expertise technologique disponible.

Pour plus de 30 années, nous fournissons des services de consultation et de recrutement dans les technologies de l'information et des télécommunications (TIC). PROCOM représente actuellement plus de 2800 contractuels en poste à travers l'Amérique du Nord.

PROCOM s’engage à donner accès à l’égalité en emploi et prends tous les moyens nécessaires pour permettre une représentation égale pour tous dans les lieux de travail.

Nous vous remercions de votre intérêt envers PROCOM Toutes les candidatures reçues seront évaluées avec le plus grand soin en vertu des principes et des lois en matière d'équité. Nous communiquerons seulement avec les candidats répondant aux exigences demandées.

Veuillez faire parvenir votre curriculum vitae à: nicollep@procom.ca



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Published at 04-06-2009
Viewed: 119 times
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