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Application technical Support Analyst (laval)
at Jobs in Montreal in Montreal
Tenrox, www.tenrox.com, recognizes that its success depends on hiring and retaining exceptional people. Encouraging their personal growth and satisfaction, we train and develop our employees in an environment that emphasizes challenge, collaboration and superior results through teamwork. We seek those who are committed to achieving individual and team success and excellence.
Founded in 1995, Tenrox is a fast growing software company with US headquarters in Pasadena, California and Canadian headquarters located in Montreal, Canada. Tenrox has achieved tremendous growth and is recognized as one of the top 500 software companies in the world. Tenrox offers modular project and workforce enterprise software solutions for mid-to-large sized organizations. The company has over 800 customers in 50 countries including IBM, Wyeth, The Pentagon, JDA Software and University of Michigan.
We continue to aggressively expand our operations and are looking for motivated, experienced and talented individuals to join our team. We are looking for:
Application Technical Support Analyst II
Description:
- Assist customers with configuration and use of Tenrox products
- Trouble-shoot customer problems remotely
- Analyze customer needs and communicate with the engineering team
- Provide dedicated support services to large and key accounts
Requirements:
- Minimum of two years of experience in systems engineering or application support
- Excellent knowledge of Windows Operating Systems, SQL Server, networking, Internet and web servers
- Excellent communication skills (oral and written)
- Creative approach in providing solutions to customer requirements and solving as well as preventing recurring problems
- Strong interpersonal skills, focused on understanding and addressing customer needs
Opportunities:
-The opportunity to work with a highly dynamic and creative team
-Be part of a successful and growing company
-Work in some of the fastest growing sectors of software industry, Project Portfolio Management, Project Governance, and Professional Services Automation
-The perfect environment for substantial result based reward, benefits and professional growth
-We invite you to send your resume and cover letter (quote the position title in the subject line) in confidence to:
Tenrox Inc.
Human Resources
Email: careers@tenrox.com
For more information, please visit www.tenrox.com
Please note that we will only contact those candidates who match our current needs
Founded in 1995, Tenrox is a fast growing software company with US headquarters in Pasadena, California and Canadian headquarters located in Montreal, Canada. Tenrox has achieved tremendous growth and is recognized as one of the top 500 software companies in the world. Tenrox offers modular project and workforce enterprise software solutions for mid-to-large sized organizations. The company has over 800 customers in 50 countries including IBM, Wyeth, The Pentagon, JDA Software and University of Michigan.
We continue to aggressively expand our operations and are looking for motivated, experienced and talented individuals to join our team. We are looking for:
Application Technical Support Analyst II
Description:
- Assist customers with configuration and use of Tenrox products
- Trouble-shoot customer problems remotely
- Analyze customer needs and communicate with the engineering team
- Provide dedicated support services to large and key accounts
Requirements:
- Minimum of two years of experience in systems engineering or application support
- Excellent knowledge of Windows Operating Systems, SQL Server, networking, Internet and web servers
- Excellent communication skills (oral and written)
- Creative approach in providing solutions to customer requirements and solving as well as preventing recurring problems
- Strong interpersonal skills, focused on understanding and addressing customer needs
Opportunities:
-The opportunity to work with a highly dynamic and creative team
-Be part of a successful and growing company
-Work in some of the fastest growing sectors of software industry, Project Portfolio Management, Project Governance, and Professional Services Automation
-The perfect environment for substantial result based reward, benefits and professional growth
-We invite you to send your resume and cover letter (quote the position title in the subject line) in confidence to:
Tenrox Inc.
Human Resources
Email: careers@tenrox.com
For more information, please visit www.tenrox.com
Please note that we will only contact those candidates who match our current needs
Published at 11-09-2011
Viewed: 86 times
Viewed: 86 times
